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IAH Terminal E Ticketing Lobby
Connections | February 2025

From groundbreaking construction to world-class customer experiences, Houston Airports is setting the stage for a transformative year.

This month, Connections takes you inside the major upgrades at Bush Airport’s Terminal E and Terminal B and the latest enhancements making Hobby Airport even more passenger-friendly. Plus, we’re spotlighting the hidden champions behind our seamless operations and celebrating the innovative efforts driving Houston’s leadership in global air travel.

Fasten your seatbelts—Houston Airports is reaching new heights! ✈️

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HOBBY AIRPORT BAGGAGE CLAIM
Connections | January 2025

From record-breaking passenger numbers to iconic art installations, Houston Airports is soaring into 2025 with unstoppable momentum. 

This month, Connections takes you inside our biggest milestones—including a landmark economic impact, game-changing upgrades at Bush and Hobby airports and a celebration of the passion and dedication that fuel our world-class passenger experience. Plus, we’re counting down to the 2026 FIFA World Cup and unveiling exciting new sustainability initiatives. 

Buckle up, Houston—this is just the beginning! ✈️

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Lunar Lander
Connections | December 2024

December dazzles with festive updates and world-class moments!

This month, Houston Airports is shining brighter than ever! Discover the newly unveiled International Arrivals Curb at Bush Airport, designed to make holiday pick-ups smoother than ever. Marvel at Dale Chihuly’s stunning Coastal Prairie Fiori sculpture, now gracing the new international terminal.

Get the scoop on this year’s State of the Airports address, celebrating record achievements and a vision for the future. Plus, with 3.4 million holiday travelers expected, learn how Houston Airports is pulling out all the stops to ensure a stress-free, joyful season.

Don’t miss the latest on how we’re making Connections this December! ✈️✨

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Bush Airport holiday travel
Connections | November 2024

November is packed with gratitude and groundbreaking updates!

 

Discover how to breeze through the busiest travel week of the year with our Thanksgiving travel tips. Plus, we’re celebrating exciting milestones: Bush Airport opened a new sensory room and a new traffic lane just in time for holiday travel. Hobby Airport is preparing to welcome a Michelin Guide-featured restaurant, bringing world-class flavors to the terminal. And meet Joey, the newest therapy dog spreading smiles and comfort to passengers. 

Read how Houston Airports is making Connections! ✈️

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IAH Customer Service
Connections | October 2024

October quickly became a landmark month for Houston Airports! Discover exciting updates on new art installations bringing vibrant energy to IAH, major infrastructure upgrades funded by the FAA, and fresh routes that are taking you even further. Plus, get a first look at enhancements designed to make your journey smoother, from curb to gate. Oh, also, the expanded Terminal D officially opened at Bush Airport! Wow! Dive into all this and more when you read how Houston Airports is making Connections! ✈️

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Houston Airports sandcastle competition
Connections | September 2024

A September to remember: Simone Biles is opening a restaurant inside Bush Airport, Hobby Airport unveils modern info booths and fresh tile flooring and Houston Airports is celebrating five years of Little Free Libraries inside its airports. 

Planning to travel for the holidays? Houston Airports suggests you do five things right now to prepare for November! ✈️

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Labor Day travel
Connections | August 2024

SNEAK PEEK: Lost & Found, Cashless Pay and Fall Destinations. 

This month, Houston Airports gives readers an exclusive look inside Lost and Found. How do customer service representatives reunite passengers with their personal belongings? Houston Airports is making progress on installing its new cashless pay parking system. A new TSA experience, a new store inside Bush Airport, and new destinations to consider this fall have travelers bracing for a wonderful experience inside Houston's airports. 

Read how Houston Airports is making Connections ✈️

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Houston Airports ORAT Tour
July 2024 | Connections

WHAT A JULY | From July 4 holiday travel to Hurricane Beryl and a global IT outage, Houston Airports delivered world-class service to passengers despite a month of unexpected challenges. Also this month, Bush Airport made significant progress on the construction of the new Terminal D-West Pier - commissioned art was installed and more details on the new retail and dining experience were shared! Take a look at the photos.

United Airlines is making history as it continues with the IAH Terminal B Transformation while Space City celebrated the next chapter of humankind's aerospace adventure! 

New musicians, new photos and a new example of why kindness matters wrap up July! Wow! Read how Houston Airports is making Connections ✈️

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Sunset over bush airport
June 2024 | Connections

NEW THIS MONTH: Trends, traffic and new terminals! Houston Airports is breaking record after record and our airports have the data to prove it. Read more to learn why 2024 is the year of historic passenger totals. 
 

This month, our transportation game got even more diverse! We said hello to Avelo Airlines, Wisk Aero and a new fleet of specialized fire trucks. The future of Bush and Hobby airports is looking bright, with new technology, new restaurants, and new terminals officially coming soon! Be sure to check out our latest construction videos so you can watch the progress for yourself! And, help us wish a happy birthday to Bush Airport and its namesake, President George H.W. Bush. Read how Houston Airports is making Connections ✈️

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The Rustic
March 2024 | Connections

NEW, NOW, NEXT | New flights connect Houston to Tulum, Medellin and beyond. Scroll through photos and go behind the scenes as you see the progress of our new international terminal under construction right now at Bush Airport. And the next Space Race is upon us. Watch and learn how Houston is fast evolving into Space City 2.0. 

In this month's newsletter, Houston Airports is celebrating Airport Ambassadors, welcoming the first-ever female Chief Operating Officer to our ranks and thanking our passengers for Flying2Houston during a record-making Spring Break! 

We are #CustomerServiceGoals with plans for a new phase of dining coming soon to Hobby and new art exhibitions available at Bush Airport. Read how Houston Airports is making Connections ✈️

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Art Car at IAH
February 2024 | Connections

Houston Airports is feeling good in February! Restaurants, Records and Reasons to celebrate top the list of stories in this month's newsletter. 

Bush and Hobby airports are ready to welcome a never before seen Spring Break crowd of 2.3 million passengers. Aviation Director Jim Szczesniak is officially leading Houston Airports into its next chapter of flight. Art Cars are now parked inside Bush and Hobby airports and H-Town's airports are #CustomerServiceGoals with new amenities, experiences and travel destinations. 

Read now we're making Connections ✈️

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Hobby Airport
December 2023 | Connections

This was a December to remember for Houston Airports. From new food to more flights, a big celebration at the Houston Spaceport, and a warm welcome from Santa Claus, read how Houston Airports went out, beyond its terminals, to connect with the people, businesses, cultures, and economies of the world. 

And to the millions of travelers who passed through Bush and Hobby airports this year, thank you for flying Houston Airports. Read how we're making Connections. 

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itrp art
November 2023 | Connections

New this month | The award-winning Houston Airports arts program is expanding with more live musical performances and commissioned visual arts pieces. "Airports are the new museum," explains Alton DuLaney, Curator of Public Art for Houston Airports. 

The airport system is celebrating a banner year as it prepares to set another travel record in December. Passengers are encouraged to plan and prepare for more people inside bustling terminals. 

As the construction of the new international terminal progresses at Bush Airport, an overnight traffic alert may impact those flying EVA Airlines and Viva Aerobus. 

And, the portfolio of amenities is diversifying with the launch of a Houston Public Library kiosk inside Hobby Airport and a Sensory Room now open at Bush Airport. 

Read how Houston Airports is making Connections✈️

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Director Mario Diaz gives his keynote speech during the State of the Airports 2023
October 2023 | Connections

New this month | The Director of Aviation for Houston Airports invites Houston's business community to endeavor to new heights as aviation and aerospace merge during the 2023 State of the Airports address. 

New flights are giving passengers more opportunities to visit Mexico and Houston Airports celebrates the work done to make Bush and Hobby airports more inclusive and accessible. 

Photos capture the excitement of Wings Over Houston and the progress that continues to be made on the new international terminal under construction at Bush Airport. Plus, Houston Airports and passengers are mourning the sudden death of a beloved volunteer therapy dog. 

Read how Houston Airports is making Connections ✈️

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Connections Title Photo
September 2023 | Connections

New this month | Please, stop sending your pets through TSA X-ray machines! TSA educates passengers ahead of the busy holiday season. The 'World's Best Airport Art Program' is also now the 'People's Choice.' 

A renovated and swanky lounge is now open inside Bush Airport as significant progress continues with the construction of the new international terminal. And, travelers help Houston Airports build excitement for the expansion now coming soon to Hobby Airport. 

Read how Houston Airports is making Connections ✈️

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Hobby Airport Engagement
August 2023 | Connections

New this month | Houston Airports braces for a new summer travel record as it prepares to welcome more than 800,000 passengers during Labor Day weekend. Hobby Airport is building excitement for an expansion that will support the continued growth of Southwest Airlines and airport employees and a few hundred travelers help a Houston-area man pull off a surprise marriage proposal! 

Read how Houston Airports is making Connections ✈️

More Details >
artist in residence
July 2023 | Connections

New this month | Last-minute summer travel ideas, a look at the fleet of the future, 700 reasons to get excited about the new international terminal and meet the local artists who are finding inspiration inside Houston's airports! Read how Houston Airports is making Connections ✈️

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HOBBY AIRPORT EXTERIOR
June 2023 | Connections

New this month: Houston Airports preps passengers for the best travel experience this summer. An airport employee used her training and intuition to step in and save a victim of human trafficking. The installation of a new Feature Wall helps passengers imagine the possibilities of a new international terminal under construction at Bush Airport and it's official, pets absolutely love Houston Airports! 

Read how Houston Airports is making Connections! 

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veterans at hobby airport
Connections - May 2023

The 5-Star hospitality offered by Houston Airports is reaching new heights! 

From rolling out the red carpet for military veterans to welcoming new air service to Mexico City and volunteers ready to welcome an increase of travelers this summer. Scroll down and learn about the TWO recommendations for the BEST airport experience!

Dive into the official start of the summer by reading how Houston Airports is making Connections ✈️

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wedding at Hobby
Connections - March 2023

This month proved to be one for the record books! Houston Airports set a new record for air travel, hosted its first-ever wedding inside Hobby Airport and became the first-ever recipient of the World's Best Art in the Airport award.

Our team celebrated a major milestone in the construction of a new international terminal - and the public can now take in the details of a new state-of-the-art feature wall coming soon to the new Terminal D-West Pier at Bush Airport.

Houston City Council confirmed an entirely new dining experience for North America's only 5-Star airport and Houston Airports is expanding its global reach with the addition of new airlines. 


Houston Airports is also maintaining its 4-Star Skytrax rating at Bush Airport and 5-Star Skytrax rating at Hobby Airport! 

Celebrate with us by reading how Houston Airports is making Connections! 

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